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Submit Your IPRA Request

Check the completed IPRA Request Form, submit it, and keep the Confirmation Number for any follow-up.

Before you begin

Complete every required field on the form. See Complete the IPRA Form.

Review and Submit​

  1. Review the form and confirm that:

    • Document Format is selected (Digital or Printed), with the Delivery Method chosen for Printed.
    • Individual or company? is selected.
    • The contact information is accurate.
    • Request Details is detailed and clear.
    • All required fields are completed.

  2. Click Submit.

    Bottom of the IPRA Request Form with the Submit button highlighted

The Submission Successful! screen shows your Confirmation Number (for example, IPRA-CNF-0000001-26). Record it and refer to it when you ask about your request. Click Go to Home to return to the dashboard.

Submission Successful screen with the IPRA Confirmation Number and the Go to Home button

What Happens Next​

  • A confirmation email is sent to your registered email address.
  • The request appears under My IPRA Requests on your dashboard.
  • The NMPRC acknowledges the request within 15 business days, as required by New Mexico law. The status becomes Acknowledged – Pending Review and NMPRC staff begin processing.
  • Legal Counsel reviews the request while staff locate and prepare the documents. This can take longer for complex requests.

You receive an email each time the status changes. For the full list of statuses, see Request Statuses.

Timeline​

StageExpected time
AcknowledgmentWithin 15 business days (required by law)
Simple requestsMay be fulfilled within 15–30 business days
Complex requestsMay take longer; you are notified of any extension
Large requestsMay require payment or additional processing time

Receiving Your Documents​

  • Digital – the status changes to Production Documents Available. Open My IPRA Requests, click the request number, and download the documents from the Documents tab.
  • Printed – the documents are prepared for pickup or mailing. You are notified when they are ready; follow the delivery instructions provided.

If Clarification Is Required​

If the status changes to Clarification Required, check your email, open the request in the portal, read the Clarification Needed details and respond promptly to avoid delays. See Respond to a clarification request.

Track Your Request​

  • My IPRA Requests – view the status and details of your requests.
  • Email notifications – receive automatic updates.
  • IPRA 360 – click the request number to see the full details.
  • Documents tab – download documents when they are available.

For status or process questions, contact Get Help. For common problems, see Troubleshooting.

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