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Submitting

This guide covers the final steps to submit your IPRA request to the NMPRC system.

Review Your Request​

Before submitting, review all the information you've entered:

  • Submission type is selected (Individual or Company)
  • All required fields are completed
  • Contact information is accurate
  • Request description is detailed and clear
  • Document format is selected (Digital or Printed)
  • Delivery method is selected (if Printed format)

Submit the Request​

  1. Enter a spend limit amount (if applicable).
  2. Click Submit to send your IPRA Request.

The system displays a Submission Successful message with your assigned Request ID.
Record this ID for reference or follow-up inquiries.

Submission successful message

What Happens After Submission​

Immediate Steps​

  1. Confirmation: You'll receive a confirmation message with your Request ID
  2. Email Notification: A confirmation email is sent to your registered email address
  3. Dashboard Update: Your request appears in My IPRA Requests section

Important: Save your Request ID for future reference!

Review Process​

Timeline: IPRA requires acknowledgment within 15 business days (as required by New Mexico law)

  1. Initial Acknowledgment:

    • Status: Acknowledged – Pending Review
    • Your request is received and logged
    • PRC staff begins processing

  2. Review Period:

    • Legal Counsel reviews your request
    • Staff locates and prepares requested documents
    • May take additional time depending on request complexity

Possible Status Updates​

Your request may go through several statuses:

StatusWhat It MeansWhat You Should Do
Acknowledged – Pending ReviewRequest received, under reviewWait for next update
Clarification RequiredMore information neededCheck email/dashboard for details and respond
Extension RequestAdditional time needed to processWait for update (you'll be notified)
Payment RequestPayment required before processingFollow payment instructions provided
Production Documents AvailableDocuments ready for downloadDownload from dashboard
Rejected – ClosedRequest was deniedReview reason, may resubmit with corrections
Wrong Custodian – ClosedRequest filed with wrong departmentContact Get Help for guidance
Broad and BurdensomeRequest too broad, needs refinementNarrow your request and resubmit
ClosedRequest processing completedDownload any final documents

If Clarification is Required​

If your request shows "Clarification Required":

  1. Check your email for clarification request details
  2. Review the "Note to Requestor" section in your IPRA request dashboard
  3. Provide the requested information through the portal
  4. Respond promptly to avoid delays

Learn more: Managing Your Request

Receiving Your Documents​

Digital Format:

  • Documents available for download in your dashboard
  • Status changes to "Production Documents Available"
  • Download from My IPRA Requests → Click Request ID → Production Documents tab

Printed Format:

  • Documents prepared for pickup or mailing
  • You'll be notified when ready
  • Follow delivery instructions provided

Timeline Expectations​

  • Acknowledgment: Within 15 business days (required by law)
  • Simple requests: May be fulfilled within 15-30 business days
  • Complex requests: May take longer, you'll be notified of any extensions
  • Large requests: May require payment or additional processing time

Tracking Your Request​

Ways to track:

  1. My IPRA Requests - View status and details in your dashboard
  2. Email Notifications - Receive automatic updates
  3. Request 360 View - Click Request ID to see full details
  4. Production Documents Tab - Download documents when available

Need Help?​

Next Steps​

After submitting your request: